5. The Power of Communication and Leadership with Claudia Blumenstock of Copernicus
On this episode, we speak to Claudia Blumenstock, Founder and CEO at Copernicus.
Key Takeaways:
(1:04) Feedback from staff and leaders on challenges they face.
(3:29) The need for leadership training at all levels of the organization.
(6:55) Addressing communication challenges among leaders and staff.
(7:47) Strategies for improving communication skills.
(11:08) Unique recruitment approaches, including hiring for personality fit.
(12:22) Challenges faced by leaders who are constantly putting out fires.
(15:57) The importance of involving staff in the interview process.
(17:11) The need for courageous decision-making and spending money to address turnover.
(21:38) The importance of transparency in leadership.
(28:26) Reflecting on personal fears and transparency.
Resources Mentioned:
Copernicus Inc.
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