Why Storytelling Matters for the Future of Health Care with Philip Scalo of Bartley Healthcare
Peter Murphy Lewis and Jalene Carpenter are joined by Philip Scalo, Founder and Chairman of Bartley Healthcare and Chairman of Preferred Care Management. An attorney who began his career representing health-care clients, Phil pivoted in the 1980s to build a better model for long-term care, founding Bartley Healthcare in 1984. He has grown it into one of New Jersey's most awarded senior living organizations, spanning skilled nursing, rehab, assisted living, memory care, hospice, and home care. Phil shares his perspective on the industry's big wins, the fight for regulatory relief, and the formative moments that have shaped his leadership philosophy. He discusses the critical role of the AHCA in supporting its members and the importance of changing the public perception of the entire long-term care sector.
Key Takeaways:
00:00 Introduction.
03:24 Building a better care model was the best way to argue for better care.
06:08 Quality senior care is found even in rural communities across the country.
08:20 Representing long-term care professionals is a great honor for leadership.
11:00 Industry-wide legal action requires uniting diverse state perspectives.
13:28 Surviving existential threats requires unity around a great mission.
16:16 Documentary storytelling effectively portrays the reality of long-term care.
19:08 The care profession must combat the feeling of being "just a" worker.
23:56 Cautious optimism for more appropriate regulations.
27:40 Success in any field is built on hard work, passion, and humble aspiration.
37:52 Every team member makes a difference and has great, valued potential.
Resources Mentioned:
Preferred Care Management website
“Getting to Yes” by Roger Fisher and William Ury
Thank you for listening to “People Worth Caring About.” If you found value in this episode, please subscribe and leave a 5-star rating to help others discover these important stories.
For more information and to connect with our guests, visit PeopleWorthCaringAbout.com.
#HealthcareLeadership #SkilledTrades #PeopleWorthCaringAbout