When Good Vibes Lead to Great Care with Jessica Guerrero of Emerald Nursing and Rehab Lakeview

On this episode, host Peter Murphy Lewis talks with Jessica Guerrero, Administrator of Emerald Nursing and Rehab Lakeview, whose journey from a teenage dietary aide to a respected health care leader is as inspiring as it is heartfelt. Jessica shares her path from working at Subway to building a culture of compassion and belonging within her facility. She opens up about overcoming fear and imposter syndrome, leading through vulnerability, and transforming a once-struggling workplace into a true home for residents and staff alike.

Key Takeaways:

00:00 Introduction.

01:24 A coworker’s encouragement sparked passion for a health care career path.

03:01 Imposter syndrome nearly cost Jessica her administrator position twice.

03:57 Perfectionism as a manager can scare employees away.

05:08 Building a team with aligned values fills organizational gaps automatically.

06:34 Creating a genuine culture can transform the workplace environment and satisfaction.

10:32 Therapy can help leaders recognize their accomplishments and overcome self-doubt.

12:52 Having amazing energy can bless other people in long-term care.

Resources Mentioned:

Emerald Nursing and Rehab Lakeview website

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